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24
May
2009

Everybody Wins Through Contact Volunteering

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Our society suffers from an urgent need for greater empathy, for citizens with the emotional capacity to “feel with” others and sense what life is like for people in circumstances different from their own. Thought leaders, authors, and futurists Howard Gardner, Riane Eisler, Daniel Pink, and many others, have all placed empathy and ethics on their short lists of requisite qualities for a healthy future.

Personal contact with other human beings in need has proven to quickly and reliably foster such emotional brotherhood. Contact volunteering is a win-win-win proposition. It serves the needy, the volunteer, and the organizations that exist to provide care to the needy.

About half of adult Americans volunteer in some form, but only 8% regularly volunteer for personal contact with the needy. To derive the many benefits we describe below, volunteers must have this personal contact and must do so for four or more hours per month.

Benefits to Individual Health: Loneliness and isolation pose significant human health risks rivaling those of cigarette smoking, obesity, lack of exercise and high blood pressure. One-on-one human contact volunteers overcome these risk factors, and live longer and healthier lives. They enjoy greater self-worth, self-esteem, and pleasure. They suffer less stress, chronic pain, fatigue, drug and alcohol abuse, overeating, anxiety and depression.

Benefits to Societal Health: “Strangers” of different religions, races, ethnicities, educational and financial come in contact with each other on a regular basis, and bridge their differences, forming bonds of care, understanding, and trust. Volunteers bring increased job performance, social skills, and productivity back to their workplaces. When unemployed people volunteer, they suffer less depression and feelings of helplessness, and they find new jobs sooner.

How does volunteering work to bring these benefits? Human beings are biologically hardwired for caring, cooperation, and goodness. When people engage in helping behaviors, they experience well-being, the feeling that things are as they should be. Opening one’s heart and giving to others in need activates the helper’s brain to release pleasure-and-joy hormones: dopamine and endorphins, and these initiate a cascade of physical and emotional changes for the better.

How can we encourage more people to engage in contact volunteering? Leadership, leadership, leadership! Studies have proved that most people need to be asked repeatedly, and convinced by others, to volunteer. Business and governmental leaders can help in this enormously. Here’s how: • Reduce health insurance premiums for those who do contact volunteering • Allow employees to volunteer during work hours • Promote the benefits of contact volunteering through all media outlets • Model the excellent habit of volunteering and talk about it! Public figures, leaders, heros and “stars” step up and lead this win-win-win movement!

© 2009 Jari Chevalier

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